Revenue Operations and Collections Specialist

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Revenue operations and collection specialist you are supporting the commercial and finance team in different operational and administrative processes. You work accurately and have a critical mindset. In your role you act as a gatekeeper between the commercial and financial organization, where you assist in Order-to-Cash processes such as Order Confirmation creation, subscription maintenance, invoicing and cash collection.

In addition to taking care of administrative and operational tasks, it is your responsibility to improve and automate these processes as you go, in order reduce manual work. You work together with a Sr. Support and Operations specialist in your region, who can support you in developing the required knowledge and delivering high quality output.

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• Working closely with global leaders on strategic initiatives.
• Up to 3 weeks “work from anywhere” per year.
• A hybrid working model and flexible working schedules.

At Sana Commerce we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Revenue operations and collection specialist you are supporting the commercial and finance team in different operational and administrative processes. You work accurately and have a critical mindset. In your role you act as a gatekeeper between the commercial and financial organization, where you assist in Order-to-Cash processes such as Order Confirmation creation, subscription maintenance, invoicing and cash collection.

In addition to taking care of administrative and operational tasks, it is your responsibility to improve and automate these processes as you go, in order reduce manual work. You work together with a Sr. Support and Operations specialist in your region, who can support you in developing the required knowledge and delivering high quality output.

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• Working closely with global leaders on strategic initiatives.
• Up to 3 weeks “work from anywhere” per year.
• A hybrid working model and flexible working schedules.

What you'll be doing:

• Act as 1st line of support to the commercial team and provide support in operational and administrative processes:
  • Assisting in order confirmation creation
  • Evaluate commercial agreements according to company guidelines
  • Timely and correctly documenting and storing details of commercial agreements in tooling.
  • Guiding the commercial team in correct usage of company tooling.
• Assist with documenting the commercial agreement in financial administration and guarantee complete contract administration and accurate invoicing.
• Support the finance team in periodic contract indexation.
• Evaluate commercial reporting on accurateness and completeness.
• Responsible for customers inquiries on invoices, open invoices and payments.
• Support the global RevOps team in correct process documentation and maintaining the internal knowledge base.

What you'll bring:

• 3+ years of experience in Revenue Operations/Administrative roles.
• At least a MBO Diploma related to finance, Economics, Business Administration, etc.
• Strong communication, organization and problem solving skills.
• Attention to details: ability to work precisely and thoroughly according to processes.
• Great numerical and Excel Skills.

Who we are:

So, what does it mean to be a part of the Sana Commerce team?

• Entrepreneurial. Sana Commerce exists today because a few people had a great idea and brought that idea to life.
• Result-driven. We also know that being result-driven is about more than just KPIs. It’s about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
• Customer-Centric. We’re in it for the long haul. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
• Team spirit. At Sana Commerce, everyone is eager to help their colleagues and success is always a team effort.
• Learning mindset. Sana Commerce people are constantly looking to improve and challenge their existing knowledge base.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of RevOps and Collections Specialist in a cover letter; we strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

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- Michiel Schipperus

Former CEO of Sana Commerce