Revenue Operations Specialist

At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Revenue Operations Specialist at Sana Commerce, your primary mission will be to drive quality and efficiency of the global sales, customer success and marketing organizations, which ultimately contributes to customer retention and revenue growth. In this role, you'll be reporting to the Senior Director of Revenue & Business Operations, and be a part of the global Revenue Excellence & Operations team (including Enablement, Operations, and Intelligence).

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• Working closely with global leaders on strategic initiatives.
• Up to 3 weeks “work from anywhere” per year.
• A hybrid working model – 3 days from the office, 2 days from home.
• A global and customized team onboarding program (9,1/10 rated by previous new hires).

At Sana Commerce, we're committed to an inclusive environment and recognize that our diverse workforce is one of our greatest strengths.

It all started in 2007, with a pizza and a plan. Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. We’re a fast-growing SaaS company that allows you to take ownership of your career.

As a Revenue Operations Specialist at Sana Commerce, your primary mission will be to drive quality and efficiency of the global sales, customer success and marketing organizations, which ultimately contributes to customer retention and revenue growth. In this role, you'll be reporting to the Senior Director of Revenue & Business Operations, and be a part of the global Revenue Excellence & Operations team (including Enablement, Operations, and Intelligence).

What you'll get:

• The opportunity to make an impact at a fast-growing SaaS scale-up.
• Working closely with global leaders on strategic initiatives.
• Up to 3 weeks “work from anywhere” per year.
• A hybrid working model – 3 days from the office, 2 days from home.
• A global and customized team onboarding program (9,1/10 rated by previous new hires).

What you'll be doing:

• Being responsible for the following tools in your portfolio: LinkedIn Sales Navigator, DocuSign, Zendesk;
• Optimizing and ensuring quality by proactively identifying and implementing improvements and automation;
• Identifying and raising possible improvements in commercial tools and processes in the Corporate RevOps team;
• Being the field expert on process automation and Power Automate and sharing your knowledge regarding these topics with the RevOps team and business stakeholders;
• Setting, monitoring and optimizing KPIs and SLAs for internal DevOps processes in consultation with the Global Revenue Operations team.

What you'll bring:

• Bachelor’s degree;
• At least 1 year of experience in commercial operations (e.g. Customer Success, Marketing, Revenue, Sales departments);
• Experience with Microsoft Power Automat, PowerBi and SQL skills;
• Understanding of commercial technology and processes;
• Strong communication, organization and project management skills.

Who we are:

So, what does it mean to be a part of the Sana Commerce team?

• Entrepreneurial. Sana Commerce exists today because a few people had a great idea and brought that idea to life.
• Result-driven. We also know that being result-driven is about more than just KPIs. It’s about creating value, tackling challenges head-on, and supporting our colleagues in reaching their goals.
• Customer-Centric. We’re in it for the long haul. Through good times and bad, we stick together because we believe in our product, our promise, and our people.
• Team spirit. At Sana Commerce, everyone is eager to help their colleagues and success is always a team effort.
• Learning mindset. Sana Commerce people are constantly looking to improve and challenge their existing knowledge base.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes, please explain your motivation for the role of Revenue Operations Specialist in a cover letter; we strongly encourage you to apply if you still feel like you are a great match for this role. Apply now!

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- Michiel Schipperus

Former CEO of Sana Commerce