German-speaking Junior Implementation Specialist (m/f/d)

About the role

As a Junior Implementation Specialist at Quinyx, you will join our Implementation team and work closely with customers to successfully set up and launch our AI-powered workforce management (WFM) solutions. This is an entry-level role with structured onboarding, training, and continuous support from experienced colleagues.

You will work with smaller implementation projects and specific work packages within larger projects. Your focus will be on understanding customer requirements, configuring the Quinyx system accordingly, and supporting customers throughout the implementation process. Over time, you will build solid technical and functional expertise and grow into a trusted contact for your customers.

What you will do

• Participate in the implementation of Quinyx’s AI-powered, cloud-based workforce optimization (WFO) solutions for customers in the German market

• Gather and document functional and business requirements together with customers and internal stakeholders

• Configure the Quinyx system based on agreed requirements and best practices

• Support testing activities and assist during go-live and post-go-live phases

• Troubleshoot and resolve configuration, system, or data-related issues with guidance from senior colleagues

• Support technical aspects of implementations, including basic integrations and use of APIs (training provided)

• Prepare and lead customer meetings with clear agendas, documentation, and follow-ups

• Collaborate with Product Management and Development by sharing customer feedback and improvement suggestions

• Occasionally travel to customer sites within the region, when required

What we are looking for

• A structured and analytical mindset, with an interest in solving problems in a systematic way

• Ability to communicate clearly and build professional working relationships with customers and colleagues

• Willingness to learn technical and functional concepts and quickly apply new knowledge

• Ability to work independently on defined tasks, while knowing when to ask for support

• Fluent German and English, spoken and written

Nice to have (but not required)

• Education or initial experience related to IT, business systems, HR systems, or workforce management

• Exposure to Workforce Management, HCM (HR-systems), Payroll, or other enterprise software

• Interest in cloud-based software and technology

• First experience from consulting, customer-facing roles, or project-based work

• Additional European languages

Why Quinyx?

Quinyx is a leading workforce management platform, helping businesses simplify scheduling, optimise staffing, and engage their frontline teams. We empower organisations across the globe, ranging from retail and hospitality to logistics and healthcare, with smart, mobile-first solutions. Here, you’ll find:

• A truly international team with colleagues from all over the world

• A flexible and hybrid-friendly work culture

• Opportunities to grow, take ownership, and make a real impact

• An open, inclusive, and fun environment where your ideas matter

What we offer

• Flexible work hours and a hybrid setup with at least 2 days from the office.

• Enhanced vacation allowance, gym membership contribution, health insurance and a pension plan.

• On-market pay.

How to apply & Our process

Ready to join the team? Submit your application below, and we’ll be in touch as soon as possible. We’re excited to hear from you! What our hiring process looks like:

• Fill out a short application.

• Get invited to complete our psychometric and objective assessments through Alva Labs.

• Culture interview with our Talent team.

• Meet the hiring manager.

• Complete a role-specific assessment (technical questions or case).

• Final interview (in-office).

• References & background checks.

Quinyx is an equal opportunity employer

We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background, identity, or experience.

When work just works!

Department

Implementation

Role

WFM Application Specialist - Entry-Level

Locations

Hamburg

Remote status

Hybrid

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