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Revenue Operations Project Manager



Posted on Wednesday, June 5, 2024

Do you want to help us unleash the secret to how happy employees create a happy business? We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world.

We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!

We value passion, quality, innovation, trust, and collaboration. You’ll be given the opportunity to make an impact and directly contribute to our success, bring new ideas, and have full ownership of your area.

Our global team, of more than 35 nationalities, have fun together, whether it is during a typical Swedish Fika, a workshop, going for a run with a colleague, or spending time together during the annual company Goal trip, team kickoffs, or after-work socials. We have built a collaborative and friendly atmosphere here at Quinyx and are committed to sharing knowledge and supporting one another!

Are you curious and ready to take the first steps on an awesome journey and make magic happen with us? As a member of Quinyx, you will be part of an inclusive and diverse workplace where everyone is allowed to be themselves and thrive. We have a hybrid working set up and therefore you will be required to attend our Stockholm office twice per week.

About the role

The Revenue Operations Project Manager will play a crucial role in optimising and aligning our revenue-generating processes across various departments within the organisation. This individual will lead cross-functional projects, ensuring seamless collaboration between sales, marketing, finance, and customer success teams. This role will also hold a Process development responsibility, developing, implementing, and continuously improving processes related to sales, marketing, and customer success to drive revenue growth and operational efficiency.

The goal is to enhance overall revenue performance and drive operational excellence. This role will be a strategic business partner to all GTM functions (sales, marketing and Customer Experience) as well as Finance and Product. This role will work cross-functionally with key business stakeholders and work closely with IT/Systems to drive improvements. This role will report into the Global VP Revenue Operations.

What you’ll be doing

    Project Leadership:

    • Lead end-to-end project management of revenue operations initiatives, from conceptualization to execution.

    • Collaborate with key stakeholders to define project scope, objectives, and deliverables.

    Process Optimization:

    • Analyse and evaluate existing revenue-related processes to identify areas for improvement.

    • Lead the development and documentation of end-to-end revenue operations processes, including lead generation, opportunity management, sales forecasting, pricing, contract management, and renewal processes.

    • Collaborate with cross-functional teams, including sales, marketing, finance, and customer success, to understand business requirements and design scalable processes that align with organisational goals.

    • Implement process improvements and automation solutions to streamline workflows, reduce manual effort, and enhance productivity.

    • Develop the Order to Cash processes in collaboration with Finance, to enable best possible low touch processes, both for new customer- and existing customer sales.

    Go To Market Management:

    • Territory planning: Manage the GTM territory planning processes and systems, including TAM analytics and reviews.

    • Own the Top Target Account management processes and the monitoring/reporting of relevant success criterias.

    • Own Account management processes and data accuracy, to enable the team to execute best in class customer journey playbook activities.

    Data Management:

    • Identify areas for improvement in data collection, entry, and management processes.

    • Develop and implement strategies to enhance data accuracy and efficiency.

    • Regularly audit and cleanse data to maintain its integrity and accuracy.

    • Identify and resolve data quality issues, inconsistencies, and duplications.

    Cross-Functional Collaboration:

    • Foster collaboration between sales, marketing, finance, and customer success teams to ensure alignment and synergy.

    • Act as a bridge between departments, facilitating collaboration and understanding of each team's unique requirements.

    • Support Enablement Manager in development and delivery of training programs and documentation to educate sales, marketing, and customer success teams on new processes, tools, and best practices.

    • Provide ongoing support and guidance to ensure adoption and adherence to standardised processes across the organisation.

    Technology Integration:

    • Evaluate, implement, and optimise revenue-related technologies, ensuring seamless integration with existing systems.

    • Stay current with industry trends and emerging technologies that could positively impact revenue operations.

    • Work closely with IT and systems administrators to ensure seamless integration between various revenue operations systems, including CRM, marketing automation, quoting tools, and ERP systems.

    • Drive system enhancements and customizations to support evolving business needs and process requirements.

    Performance Metrics:

    • Establish and monitor key performance indicators (KPIs) to measure the success of revenue operations projects.

    • Regularly report on project progress and outcomes to relevant stakeholders.

What you’ll bring to the team

  • 5+ years prior experience working in a Revenue operations team environment (Sales, Marketing or CX)

  • Proven experience (3 years) in project management, with a focus on revenue operations or related areas.

  • Strong analytical skills with the ability to interpret and leverage data for decision-making.

  • Excellent communication and interpersonal skills to facilitate collaboration across teams.

  • Familiarity with revenue-related technologies and tools.

  • A mindset and attitude of relentless simplification and driving continuous operational improvement.

  • Strong attention to detail and focus: This work will be used at the highest levels of decision-making.

  • Challenge the status quo with the goal of bringing in new innovative ideas and improving upon programs and processes.

The WOW-factor
  • Project management certification (e.g., PMP) is a plus.

  • Experience in B2B SaaS is a plus.

What’s in it for you?

We promote and encourage a healthy lifestyle with flexible work hours and the latest tools, enhanced vacation allowance, wellness, home office, professional development contributions, and virtual yoga classes.

Want to join Quinyx?

At Quinyx, we provide equal employment opportunities and strive for an inclusive, diverse, value-driven culture. All applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability, or veteran status.

Happy Workforce, Happy Business!