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Manager, Solution Architects

Quinyx

Quinyx

IT
Posted on Tuesday, May 14, 2024

Do you want to help us unleash the secret to how happy employees create a happy business? We are an innovative, agile, and continuously growing modern tech company on a path to improving the work lives of millions around the world.

We develop workforce management solutions - software that makes scheduling and time reporting more smooth and more flexible for almost a million users worldwide!

We value passion, quality, innovation, trust, and collaboration. You’ll be given the opportunity to make an impact and directly contribute to our success, bring new ideas, and have full ownership of your area.

Our global team, of more than 35 nationalities, have fun together, whether it is during a typical Swedish Fika, a workshop, going for a run with a colleague, or spending time together during the annual company Goal trip, team kickoffs, or after-work socials. We have built a collaborative and friendly atmosphere here at Quinyx and are committed to sharing knowledge and supporting one another!

Are you curious and ready to take the first steps on an awesome journey and make magic happen with us? As a member of Quinyx, you will be part of an inclusive and diverse workplace where everyone is allowed to be themselves and thrive.

What you'll be doing

Team & People Management:

  • Responsible for 3 Technical Consultants & 5 Solution Architects, providing support and enabling professional development planning and execution for all team members.

  • Coach the Team on an ongoing basis on how to deliver value to our customers, accelerate deployments, drive adoption & achieve customer outcomes. Hold Team and individuals accountable for results.

  • Define Team priorities and objectives, including measures of success/performance, aligned with the overall Implementation Team OKRs.

  • Foster a continuous technical self-learning culture based on knowledge sharing, learning from best practices and encouraging collaboration in defining customer Solutions.

  • Create an inclusive, engaging, and motivating work environment, defining a joint Team mission, vision and value proposition, offering an understanding of the different skill sets of each role as well as crossover & synergies.

Projects:

  • Responsible for Project assignment as well as acting as Project Sponsor for Solution Design workstream in Enterprise Projects.

  • Responsible for Project execution in a supporting capacity, coaching other Technical Consultants & Solution Architects and being a point of escalation when needed.

  • Overall responsible for quality of Projects ensuring standard Solution Design approach and execution is adhered to, creating also a framework for peer to peer Solution validation in the most effective way.

  • Responsible for defining a structure to create expertise across geos and verticals, assigning representatives and subject matter experts across the board.

Business:

  • Accountable for TCs & SAs Team contribution to Implementation Team results.

  • Collaborate closely with Implementation US ensuring alignment of initiatives where applicable.

  • Identify opportunities to accelerate and drive revenue growth.

  • Main liaison with Product and Engineering Directors, in relation to Product needs for an improved Implementation and other time saving and/or quality increasing activities.

  • Main liaison with Product leaders in relation to presenting a consolidated view of product gaps that require addressing to fully support ICP clients, as well as raising awareness on potential market opportunities.

  • Collaborate closely with the Sales Engineering team to standardise Solution design documentation during the Sales process and scale POV processes.

  • Work with QUINYX Integrations Team and Algorithms team in identifying opportunities to scale and reuse integrations and AI solutions.

  • Active member of the Sales Process for Strategic/Enterprise deals. and responsible for developing high-quality proposal materials.

  • Collaborate with Customer Excellence teams to identify opportunities that will enable growth throughout our existing customer base.

Internal Process alignment:

  • Lead on execution towards scalable growth through standardisation of Solution design & documentation

  • Responsible for tools, standards and methodology within the technical aspects of Implementation, focusing on work conducted by Technical Consultants & Solution Architects as well as providing input where applicable on ways of working with Application Specialists and Project/Programme Managers.

  • Responsible for providing a standard Solution design and execution framework for use across all Projects, including tools to visualise solutions in a reusable manner.

  • Identify and define opportunities to improve time-to-value, Solutions quality, and cost effectiveness of Implementation.

  • Create a framework for cross functional collaboration, defining time investment and priorities based on business needs.

    What you’ll bring to the team

    • 7+ years implementation/consulting experience.

    • 3-5+ years management of senior technical customer facing resources.

    • Experience driving collaboration across Implementation, Sales and Technical teams.

    • Genuine interest in working for a scale-up and keen to make an impact.

    • Ability to bring teams together and lead to drive success through applying coaching, facilitation, stakeholder management and expectation management capabilities.

    • History of successful technical consulting and/or architecture engagements with large-scale customers or enterprises.

    • Demonstrated ability to adapt to new technologies and learn quickly.

    • Good understanding of concepts relevant to AI and knowledge in developing and integrating APIs.

    • Strong communication and collaboration abilities, with the capability to work effectively with cross-functional teams and stakeholders.

    • High level of comfort communicating effectively across internal and external organizations.

    What’s in it for you?

    We promote and encourage a healthy lifestyle with flexible work hours and the latest tools, enhanced vacation allowance, wellness, home office, professional development contributions, virtual yoga classes, and last but not least, you will have the chance to participate in our well-known yearly ping-pong tournament!

    Want to join Quinyx?

    At Quinyx, we provide equal employment opportunities and strive for an inclusive, diverse, value-driven culture. All applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability, or veteran status.

    Happy Workforce, Happy Business!