ABOUT THE JOB

Qlayers in Delft is the logistical headquarters where all Service and Maintenance, spare parts and consumables are available for worldwide distribution.
In 2024 we are expanding our Service & Maintenance team to allow us to support our increasing customer base worldwide. Therefore for our Service location in Delft (The Netherlands EU Region, ME and NAM) we are looking for a Service & Maintenance Technician to join our team to allow the required level of support to be achieved and the highest level of customer satisfaction to be maintained.

Your key responsibilities:

• Perform preventive maintenance actions on our robotic coating systems at customer sites as necessary in the Qlayers Service and Maintenance strategy.
• Troubleshoot, diagnose and solve system errors remotely or when required at customer locations in your region or worldwide based on Service Level Agreements and commercial commitments.
• Take an active role in Helpdesk support during EU Office hours.
• Provide service and maintenance reporting and feedback to the relevant department heads.
• Logging of client logistical requirements to maintain a high level of system performance allowing an exceptional level of Customer Satisfaction to be retained.

Whom are we looking for?
Professional qualifications and skills:

• MBO/MTS level of working and thinking. Knowledge of electrical, mechanical and hydraulic systems. Mechatronics/Electronics background is preferred.
• Minimum 1 year of technical experience preferably as a service technician ideally working with automated machines or processes
• Good verbal and written communication skills in English, Dutch is nice to have

• Must be independent and able to work in a team-based environment
• Must have strong organizational, interpersonal, problem-solving skills, and keen attention to detail
• Willing to travel and work the hours necessary to enable the business to continually exceed expectations.

Personal characteristics:

• A hands on mentality
• Solution oriented
• Ability to function well in an international team

What we offer:

• Being a part of a tight-knit team
• Growth opportunities
• Self-development opportunities
• Flat hierarchy, while still maintaining professional management.

INFORMATION AND APPLICATION

​For more information about this vacancy, please contact Alevtina Mos-Vishnevskaya, Talent Acquisition Specialist, at jobs@qlayers.com. ​
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