Jochem.ai, a self-learning assistant, utilizes an organization's knowledge to answer employee questions effectively by integrating large language models with the company's internal knowledge. It also employs AI to continually gather new insights and update the internal knowledge base, making it a holistic knowledge management solution.

The ideal candidate

• Someone with an entrepreneurial mindset

• Bachelor’s or Master’s degree in Business, Human Resources or a related field

• Strong communication skills in Dutch and English

• Proactive and independent attitude

• Detail-oriented with excellent organizational and time management skills

• Minimum of 16 hours / week

What we do

Closure has started out as a B2B tech scale-up that supports relatives after the passing of a loved one, by taking care of the cancellation and alteration of subscriptions, contracts and accounts. We now offer a range of SaaS solutions aimed at streamlining communication for enterprises and large SMEs, with a strong focus on our latest offering, Jochem.ai. Initially starting with just Jochem as our first employee, our team has since grown to seven members. With this expansion, it became challenging for our customer care team to maintain the same level of expertise. Recognizing this, we developed Jochem.ai for colleagues, a privacy-safe, self-learning assistant that integrates seamlessly into various communcation platforms like Slack via a plug-in. Jochem.ai significantly reduces knowledge update time, enhances onboarding, and decreases inquiries to senior colleagues by 60 to 80%. Additionally, we've introduced Jochem for ticketing, a specialized customer care application that effortlessly integrates Jochem.ai into software like Trengo and Freshdesk, providing real-time knowledge-based suggestions for addressing customer queries.

Job description

As a People & Culture Intern at Jochem.ai, your main responsibility will be to lead all HR processes and play a crucial role in shaping our company culture and growth. On one hand, you will be responsible for recruitment activities, namely setting up job vacancies, headhunting for the right profiles, and representing Jochem.ai at networking events. After finding the right profiles, communication and planning follow, and you will conduct job interviews. In preparation for interviews, you actively formulate questions and create cases for the respective roles. Once a match is made, you will handle onboarding to ensure a smooth transition.

On the other hand, you will also be primarily responsible for employee satisfaction and evaluation meetings. You will regularly check in with team members to see how they are doing, but you will also plan fun activities both in and out of the office. In addition to office activities, this role offers you the opportunity to gain experience in HR and recruitment within the fast-moving tech startup landscape.

Employment conditions

Does your profile match? Then we offer you the following compensation and working conditions

• The space to show who you are and what you can do. A real challenge in a vibrant environment within a fast-growing company

• The opportunity to experience and shape Jochem.ai’s growth

• Compensation of €500 / month based on fulltime

• Full compensation for travel expenses incurred (we highly promote commuting by public transport)

• Great workspace centrally located right next to Rotterdam Central Station

• To be part of an enthusiastic and ambitious team

Application process

1. Initial screening: The recruiter will assess your CV and motivation letter for alignment with the position's requirements. If you pass the initial screening, a 15-minute phone call will be scheduled to delve deeper into your motivation

2. First interview: The primary goal of this interview is to evaluate your alignment with the company's values and culture. You will have in-depth interviews with both the recruiter and the CEO to discuss your motivation.

3. Second interview + case: This interview will center around the role, including a case study you need to prepare in advance and will be with both the recruiter and the appropriate manager. Following this interview, you will receive a brief introduction to the team.

4. Lunch with the founder: The application process concludes with a lunch with the CEO.

5. Offer: If you successfully complete all the steps, you will receive an offer to join our team!

Who we are

Closure's customer care team grew to 7 members from just solely Jochem. To optimize efficiency, we explored the idea of a 24/7 Jochem, equally skilled and helpful, for everyone's questions. Shortly thereafter, we introduced Jochem.ai. We are a young and entrepreneurial team that enjoys collaborating at our office here in Rotterdam. As our company continues to expand, we are looking for an A-player who is passionate about driving our success within the Netherlands.

Interested? Drop us your CV and brief motivation at people@jochem.ai