Locations
Delft, Netherlands
industry
Administrative Services · Information Technology · Internet Services · Professional Services · Sales and Marketing · Software
Size
11-50 employees
Stage
Other
founded in
2011
Insocial is an experience management platform that enables organizations to gather customer feedback across various channels, analyze it for actionable insights, and enhance customer and employee experiences. The platform offers solutions for brand, customer, service, user, and employee experiences, utilizing natural language processing and closed feedback loops to ensure continuous improvement. With over 200 satisfied clients and a high customer satisfaction score of 8.7, Insocial positions itself as a leader in the experience management market, helping businesses optimize their interactions and engagement strategies.
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