The Sales Operations Specialist will play a key role in optimizing the sales processes, driving operational efficiency, and managing the day-to-day sales pipeline and client accounts for our Commercial and Applications Team. This role will support the sales and application team, ensuring all opportunities and contracts are moving smoothly, and working closely with commercial, operations and applications teams.

The successful candidate will have a strong background in sales operations and project management, focusing on maintaining a healthy sales pipeline, facilitating communication across teams, and supporting the execution of strategic sales initiatives.

• Drive day-to-day tracking and management of the sales pipeline, ensuring accurate updates and healthy progress.

• Oversee the timely update of account plans, including client engagement and progress.

• Coordinate sales contracts, NDAs, MOUs, and quotations, ensuring smooth execution of client agreements.

• Collaborate with sales leadership to develop and track KPIs and other metrics that assess sales performance.

• Manage the implementation of strategic sales initiatives and sales process improvements.

• Ensure cross-functional collaboration to maintain a steady flow of client and sales information.

• Track project timelines and milestones, ensuring all sales projects are on track.

• Communicate with customers to keep deals moving forward and ensure timely feedback on ongoing contracts or applications.

• Support account managers in driving customer engagements.

• Monitor and manage customer requests, ensuring timely responses and follow-ups.

• Oversee and manage new client leads and client onboarding processes.

• Assist with the onboarding of new clients and sales leads, ensuring smooth transitions.

• Identify areas for sales process improvement, suggest changes, and implement new strategies for efficiency.

• Facilitate communication between sales, legal, and other teams to ensure timely contract processing and resolution of issues.

• Ensure all internal tools (CRM, HubSpot, etc.) are up to date and reflect the current status of sales and projects.

• 4+ years of experience in sales operations and/or account management.

• Hands-on experience with CRM systems (e.g., HubSpot, Salesforce) to manage pipeline and client accounts.

• Proven ability to manage and track complex sales-related projects, ensuring they are completed on time and within scope.

• Strong Excel skills to automate and extract metrics that track sales pipeline health.
  Past exposure to contracts, NDAs, and MOUs, with a focus on customer agreements.

• Excellent communication skills with the ability to build strong relationships with internal stakeholders and clients.

• Ability to drive sales efficiency and process improvements.
  
  

Nice to have:

• Experience in sales operations or account management within the semiconductor industry.

• Experience working with sales teams on strategy implementation and tracking.

• Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.

• Ability to work independently, take initiative, and drive projects forward with minimal supervision.

• Ability to work in a fast-paced, cross-functional environment with a collaborative and team-oriented approach.

• Strong problem-solving skills, capable of analyzing data and providing actionable insights.

• A proactive approach to managing client relationships, ensuring customer satisfaction and seamless project execution.

At Innatera, You will be part of a pioneering team revolutionizing AI chip technology, driving real impact in the AI, IoT, and semiconductor markets. Your work will help create solutions that power intelligent devices, improving industries and empowering everyday life - from healthcare to consumer electronics.

Our culture of technical excellence, collaboration, and real-world impact provides a unique opportunity to work alongside disruptive innovators, talented engineers, researchers and specialists.

As part of our team, we recognize that your expertise and dedication are invaluable. To ensure your success and well-being, we offer a comprehensive benefits package:

• Competitive salary.

• Pension plan.

• Ambitious team with the freedom to innovate.

• A flexible working environment (work-from-home policy, flexible working hours, advantageous holidays scheme).

• An inclusive company culture that embraces open communication, and diversity and supports holistic personal development.