World-Changing Company

At Appsilon Enterprise, we aim to disrupt the status quo in the diamond industry with ethical, sustainable, and affordable diamonds backed by extensive research and development. It’s far from easy to create diamonds above the ground, yet we use advanced technologies to mimic the Earth’s conditions to form real diamonds in our cutting-edge technology facility. We believe in discovering and developing the talent that is in each one of us. We offer positions that challenge your skills and inspire you to grow. Come and find the potential inside you. Let's grow together! If these types of projects excite you, we'd love for you to join us.

The Role

As Appsilon, we are looking for a E-Commerce Professional that will be responsible for advancing our e-commerce strategy, spearheading initiatives to fortify our digital footprint and cement our position in the market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience.

Core Responsibilities

• E-commerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales, customer acquisition, and retention.
• Website Management: Oversee the day-to-day management of the company’s e-commerce website, ensuring collections, products and pages are up-to-date, user-friendly, and optimised for search engines (SEO).
• Consumer Experience: Enhance the online shopping experience by implementing best practices in UX/UI design, analysing customer behaviour, and improving site navigation, checkout processes, and overall site functionality.
• Sales Optimization: Identify opportunities to increase average order value, conversion rates, and customer lifetime value through upselling, cross-selling, and personalisation strategies.
• Marketplace Management: Support the listing, updating, and optimising listings on multiple e-commerce platforms.
• Analytics and Reporting: Monitor and analyse website performance, traffic, and sales data using tools like Google Analytics, providing regular reports to senior management with actionable insights.
• Vendor Management: Manage relationships with external vendors and service providers, including web developers, payment processors, and shipping partners.
• Digital Marketing: Collaborate with the marketing team to create and execute digital marketing campaigns, including email marketing, social media advertising, and pay-per-click (PPC) campaigns, to drive traffic and sales.
• Compliance: Ensure the e-commerce platform complies with all relevant regulations, including data protection and consumer rights.
• Working through strong relationships with key functions, including sales, branding, IT, finance, customer relations and 3rd party service providers.

What We Value

• Bachelor’s degree: Economics, Business Administration, Management Engineer, Industrial Engineer or Statistics degrees are preferred.
• Minimum of 3+ years of experience in e-commerce management, preferably within jewellery or luxury goods market.
• Strong experience in building e-commerce channel from scratch is highly appreciated.
• Proficiency with content management systems (CMS), web analytics tools (e.g., Google Analytics), and Digital Marketing Tools, UX, and usability for mobile and web applications.
• Basic HTML/CSS Knowledge is a plus.
• Strong understanding of SEO, SEM, PPC, email marketing, and social media advertising.
• Experience in platforms such as Shopify, Ideasoft and etc.
• Ability to interpret data, generate insights, and make data-driven decisions.
• Strong organisational and project management skills, with the ability to manage multiple projects simultaneously.
• Good understanding of marketplaces such as Amazon, Trendyol, Hepsiburada etc.
• An excellent problem-solving mindset and able to handle unexpected challenges with professionalism and tact.
• Excellent attention to detail
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Proficiency in MS Office applications, Excel is a must.
• Fluency in English, both written and spoken.
• Pro-active, self-starter, energetic, analytical thinker, team player with good communication and presentation skills.
• Passionate about their work and eager to improve.
• Enjoys research, development, and keeps a close eye on internet trends and technologies.
• For male candidates, exempted from military duty.
• Already living in or capable of locating in İstabul Asia Side, Kocaeli or Gebze.